Shipping information
FREE SHIPPING IN THE US
We offer free UPS ground shipping on all orders shipped within the US. Orders placed before 12pm EST will be shipped out same day on business days. Orders placed after 12pm EST will ship out the next business day. Orders placed after Friday 12pm EST to Sunday will ship out on Monday. Please allow 3-7 business days for all ground shipping orders.
EXPEDITED SHIPPING
Expedited shipping options are available at checkout should you need your shoes sooner.
INTERNATIONAL SHIPPING
International shipping rates are calculated at checkout in real time. Our shoes are shipped from the US and are subject to taxes and duties as determined by the destination country. We remit all taxes and duties so your shoes aren't held up at customs when they arrive.
POSSIBLE DELAYS
We do our best to ensure the timely delivery of all orders. When selecting your shipping options for domestic and/or international orders, please bear in mind that we are only provided with an estimated delivery date from our carriers. On a rare occasion, these packages can arrive outside of the estimated timeframe.
Need More Help?
Contact us at care@daniellashevel.com
FAQ
Where does Daniella Shevel ship from?
All Daniella Shevel orders ship from the United States. We carefully fulfill each order to ensure your shoes arrive in perfect condition.
Do you offer free shipping?
We offer complimentary shipping on select orders and promotions. Shipping rates and eligibility will be calculated at checkout.
How long does shipping take?
Orders typically ship within 1–3 business days. Standard delivery within the U.S. usually takes 3–7 business days depending on your location.
Do you offer expedited shipping?
Yes, expedited shipping options are available at checkout for faster delivery.
Do you ship internationally?
Yes, we offer international shipping. Delivery times and rates vary based on destination and will be shown at checkout.
How can I track my order?
Once your order ships, you’ll receive a confirmation email with tracking details so you can follow your package every step of the way.
Why did I only receive part of my order?
If your order includes pre-order or backordered items, they may ship separately to ensure you receive available items as quickly as possible.