COMPLIMENTARY RETURNS ON US ORDERS:
We accept any unworn and undamaged items within 14 days from when your shoes are delivered.
All returns must include the following:
Items with worn soles will be rejected and returned to sender. Returns that do not meet our policy will be sent back and will incur a $30 charge for processing and return shipping.
PURCHASE OF SALE ITEMS ARE FINAL SALE. Refunds and exchanges will be credited in the form of a DANIELLA SHEVEL gift card. Please submit sale exchange & return requests through the link below and select 'Store Credit' for return requests.
STEPS TO MAKE A RETURN:
We are unable to automatically process an exchange on non-sale items. Please follow the return process and place a new order.
International orders are currently non-refundable. Shoes are shipped from our warehouse in the United States. Exports from the United States are subject to taxes and duties as determined by the destination country.
DANIELLA SHEVEL, LLC (daniellashevel.com) does not accept returns on any items purchased from any retailers other than daniellashevel.com. We are happy to answer any questions related to DANIELLA SHEVEL products but are unable to process any returns, exchanges, credits, refunds or repairs for any product purchased outside of daniellashevel.com. We reserve the right to reject any returns that do not comply with the conditions above. Daniellashevel.com will not assume responsibility for reimbursement or compensation in the event that a return package is lost, stolen or mishandled. Please keep all tracking details for your records. Daniellashevel.com reserves the right to change its payment procedures at any time without prior notice to you.
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